Casino Queen Reviews: What Guests Are Really Saying About the Experience
Before visiting a casino resort, checking customer feedback can help you make an informed decision. If you’re thinking of heading to East St. Louis, Casino Queen reviews give you a clear look at what real guests think about this popular Midwest destination.
From slot machines and table games to hotel stays and dining, we’ve gathered the highlights of what visitors enjoy—and where they think the casino could improve.
About Casino Queen
Situated just minutes from downtown St. Louis, Casino Queen offers a blend of entertainment and hospitality. It features hundreds of slot machines, live table games, a hotel, restaurants, and a player rewards program.
Visitors share a variety of opinions about these features, and Casino Queen reviews highlight both the highs and lows.
What Guests Enjoy Most
✅ Easy Access and Free Parking
Reviewers often mention the convenience of getting to the casino and finding free parking nearby. Many travelers from St. Louis find the location extremely accessible.
✅ Slot Game Variety
Players enjoy the large selection of slot machines, ranging from classic games to newer, feature-rich titles. Many describe the machines as reliable and entertaining.
✅ Friendly and Professional Staff
Guests frequently compliment the dealers, front desk staff, and restaurant servers for being helpful and welcoming. Many note that the staff enhances their overall experience.
✅ Clean and Comfortable Rooms
Although it’s not a luxury hotel, reviewers say the rooms are clean, quiet, and comfortable. Some guests appreciate the river views from their windows.
What Guests Say Needs Improvement
❌ Table Game Availability
Some visitors express frustration when table games like poker or blackjack aren’t running during weekday visits. Casino Queen could benefit from extended live table hours.
❌ Dining Options
A few Casino Queen reviews suggest that the on-site food choices feel limited. While the food quality receives average ratings, some believe the prices should be more competitive.
❌ Outdated Interior
Certain guests point out that the casino’s decor and hotel furnishings feel a bit dated. They recommend some modern upgrades to match current industry standards.
Feedback on the Royalty Rewards Program
The Royalty Rewards program earns mixed reactions. Frequent players appreciate the free play offers and discounts, while occasional visitors find the perks harder to access. Players who engage regularly benefit most from the rewards structure.
Final Thoughts
Most Casino Queen reviews reflect a solid overall experience. Guests enjoy the easy location, friendly service, and wide variety of slots. While there are a few areas where the casino could improve—like modernizing decor or expanding game hours—the majority of visitors leave satisfied.
If you plan to visit, try going during weekends or busy evenings for a livelier atmosphere and more open tables. Don’t forget to join the rewards program if you plan to return.